The Monticello team participated in Gartner’s 2021 Predictions: Accelerate Results Beyond RPA to Hyper-automation training yesterday. Despite the pandemic, interest in RPA software and hyper-automation continued to achieve growth as the need for resilient operations and business process improvements are top of mind as firms look to rapidly identify, vet, and automate as many business and IT processes as possible. Certainly the work from home mandate has accelerated the need to “default to digital” and we continue to support our clients and their automation goals for 2021 as we anticipate that everything that should be automated will be automated!.