The Monticello team joined Gartner’s Panel Discussion today to learn more about how to unlock the business value of robotic process automation in the financial services industry. The esteemed panelists, Saikat Ray and Arup Roy, emphasized the fast growing demand for RPA in the financial services industry as RPA has seen a significant growth of 63% over the last 2 years. RPA was originally a mere UI instrument; however, we have seen it evolve over time to include new features such as API, process mining, AI, ML and Intelligent Document Processing. Additionally, the discussion took a deep-dive into how to apply the four golden rules of RPA to jump-start the automation journey and metrics that can be used to measure the benefits, costs, and risks of implementing RPA. Monticello looks forward to working with our clients help to them leverage RPA to build value as they accelerate their digital transformation efforts in 2021!